Shopify shows the plan, its price and the trial on its own page. Every app from the Shopify App Store is billed this way.
2
7 days free on Lite and Pro
Your trial starts when you approve. Uninstall before it ends and you are not charged.
3
One bill, in USD
The plan appears on your Shopify bill every 30 days. On Free, messages are added at wava's rate, within the monthly limit you approved.
Not on Free: messages go out from wava's shared numbers, so there is nothing to connect. On Lite and Pro, messages go out from your own number. You connect your WhatsApp Business app by scanning a QR code, and you keep using it on your phone as usual.
On Free, each message is billed at wava's rate for the customer's country, on your Shopify bill (for example $0.11 to the United States). See every country.
On Lite and Pro, wava charges no fee per message. Meta bills your card directly at its own rates.
Yes. Lite and Pro come with a 7-day free trial. Uninstall wava before the trial ends and you are not charged. Free has no monthly fee at all.
Through Shopify, like every app from the Shopify App Store: you approve the plan on Shopify's own page and it appears on your Shopify bill, in USD, every 30 days. On Free you also approve a monthly spending limit for messages.
Yes. On Lite and Pro, wava connects to your existing WhatsApp Business app number. Your chats, contacts and history stay in the app, and automated messages go out from the same number.
Every automated message is a template that Meta reviews and approves before it can be sent, and wava sends it through the official WhatsApp Business Platform as an Official Meta Tech Provider. You can add a one-tap Stop button to any message.
Yes. Lite and Pro add a WhatsApp action to Shopify Flow. Pro connects Klaviyo, Gorgias, Zendesk, Re:amaze and Crisp.
On Lite and Pro, the AI assistant answers your customers on WhatsApp, day and night. It answers from your store's products, policies and orders (sizes, delivery times, order status) and follows the guidelines you write. When a customer needs a person, it hands the conversation to your team's inbox.
Your messages can be written in 34 languages, including English, French, Spanish, German, Hebrew, Arabic, Hindi, Russian and Japanese, and on Lite and Pro each shopper receives their own language. The wava app itself is available in 11 languages: English, French, Spanish, German, Italian, Portuguese, Dutch, Turkish, Hebrew, Arabic and Chinese.
Yes. Change plan or uninstall whenever you like from your Shopify admin, and Shopify stops billing.